应用文

3．应用文种类

3．1投诉信

3．2道歉信

3．3感谢信

3．4求职信

3．5辞职信

3．6求学信

3．7求助信

3．8申请信

3．9建议信

3．10邀请信

 

5.3.1投诉信

5.3.1.1 第一段：写作目的

I am writing to complain about/that…

I am writing to make a complaint about…

I an writing to express my concern/ dissatisfaction/ disappointment about…

I feel bad/sorry to trouble you but I am afraid I have to make a complaint about…

I am most reluctant to complain, but…

I am writhing to advise you that I find…unsatisfactory.

I wish to draw your attention to the problem/fault…that I bought…

5.3.1.2 第二段：说明段；记叙段；原因段

5.3.1.3 第三段：第一句感谢；第二句要求；第三句期待

I trust you will take my complains seriously and…

I will appreciate it very much if you could…

I would be perfectly satisfied if you can kindly…

I understand you will give immediate attention to this matter.

I would like to have this matter settled by the end of…

I would be grateful if you could…

I would appreciate it if you could…

5.3.1.4 素材

5.3.1.4.1 服务类

5.3.1.4.1.1 The attitudes of your servants are so terrible that I can not tolerate any more.

5.3.1.4.1.2 The appearances of your servants are so horrible that we can not chew when we have dinner. 服务员长得如此难看，以致我们吃饭都难以下咽。

5.3.1.4.1.3 So high is the price that I can not afford. For example, it costs me 49 dollars to eat a piece of cake and 98 dollars to drink a glass of Cola.

 

5.3.1.4.2 食物类

5.3.1.4.2.1 The rice is just like bullets and the buns are like hand grenades. They are too hard for us to chew.

5.3.1.4.2.2 The vegetables are so overcooked as to lose their nutrients.

5.3.1.4.2.3 The fish and meat are not given full measure.

5.3.1.4.2.4 The only thing we are satisfied with is the free soup.

 

5.3.1.4.3 产品类

5.3.1.4.3.1 Its poor quality ruined almost all my previous impression toward your products.
5.3.1.4.3.2 To my great disappointment, the dictionary turned out to be full of mistakes in printing and sometimes in definitions of Brand-4 key words

5.3.1.4.3.3 On opening the package upon its arrival, I found, to my disappointment, the lid of 产品 had been cracked and the surface of 产品 had been scratched.

3．2 道歉信

道歉信的目的是向收信人表明歉意，请求对方对自己的某种过失表示谅解。

写作策略：

首段：表明写作意图，对某事表示歉意。

主体段落：说明道歉的具体原因，应展开。在主体段落中，写信人应当在申述理由时照顾读信人的感受，切忌强词夺理。

结尾段：再次表明歉意，请求收信人的谅解。在结尾段还可以建议对自己的过失采取何种补救措施。

3.2.1 第一段：写作目的

3.2.1.1 I am writing this letter to express my regret…

3.2.1.2 I am writing to apologize for…

3.2.1.3 I would like to give you my apology for…

3.2.1.4 I am very sorry to say that…

3.2.1.5I must apologize about (not) doing sth…

3.2.1.6 Please accept my sincere apology for…

3.2.1.7 I am writing to say sorry for…

3.2.1.8 I am terribly sorry, but…

3.2.2 第二段：说明原因

 

3.2.3 第三段：再一次致歉

3.2.3.1 Once again, I am sorry for any inconvenience I have caused.

3.2.3.2 Please allow me to say sorry again.

3.2.3.3 Hope you can accept my apologies and understand my situation.

3.2.3.4 I sincerely hope that you will be able to think in my position and accept my apologies.

3.2.3.5 I want to let you know how regretful I am feeling now.

3.2.3.6 I am sorry that I can’t…and trust that you will be able to understand.

 

例题分析

假设你是一个学校的学生,将图书馆中的一本书弄坏了,请给图书管理员写一封信,说明问题并请求原谅.

第一段

表明写作目的（你是谁，给谁写，关于什么？）

Dear Sir or Madam:

       I am writing here formally to apologize for the damage done to the book, borrowed last week and due to be returned next week.

第二段

写什么？

书的破坏程度or 书被损坏的过程

怎么搞坏的？

借给同学，同学弄坏的

水洒了

太投入，把书撕了

太投入，在书上做了标记

淋雨了

宿舍着火了

被偷了

要注意读信人的感受

I have always been cherishing the book as treasures. However, I have a cat accompany with me, who often jumps up and down to please me while I am reading. Yesterday, it happened to knock over the cup and out spoiled the coffee. Unfortunately, four pages of the book were stained.

第三段－－解决方法

As the only friend and roommate in the house, I cannot punish her but myself.

I have contacted the publishing house to order a new one.

If not possible, I am ready for any reasonable penalty.

Sorry for any inconvenience I have caused.

                            Sincerely yours,

                            LiMing

3． 3辞职信

3.3.1 第一段：写作目的

2006年1月六级

A Letter Declining a Job Offer

垃圾：Thank you very much for your letter of invitation to work at you company. Thank you very much for your kind words about me. Thank you very much for the time you take to consider me and write to me.

精品：I am very grateful to you for your letter of invitation to work at your company. I am deeply touched by your kind words regarding me, and I do appreciate that you took the time to consider and correspond with me.

 

I am much grateful to be employed by you two months ago as an editor for your magazine Designs & Fashions. I appreciate the opportunity of having worked here with you and other colleagues. The experiences will be unforgettable throughout my life.

3.3.2 第二段：表明辞职原因

有的人举家迁移不得已换工作，

有的人是因为健康、 年龄或家庭因素，

有的人是另谋高职，

有的人是与同事或上级发生矛盾,

有的人是迫于工作压力。

继续求学－－考研

要出国

觉得自己力不从心，心有余而力不足了

找到更好的工作

待遇太低

周围同事太烂

领导傻

企业文化不好

距离太远

父母需要照顾

搬家

女友需要照顾 

3.3.2.1 I have decided to accept a post that will give me greater possibilities for promotion and an increase in my salary.

3.3.2.2 I find it absolutely necessary to seek an appointment which can enable me to earn a higher salary to cope with the growing high cost of living.

我觉得有必要更换工作，以便赚取更高的薪水来应付日益增长的生活消费指数。
3.3.2.3 I am leaving our office to be with my mother and care for my aged mother in a distant city.
我为照顾住在远地的年老母亲，而申请辞职。

3.3.3 第三段：再次表明歉意及感谢

结论：辞职信是道歉信的变体

3.3.3.1 I feel deeply sorry to be unable to put my interests and my training to work for your company.

3.3.3.2 I'd like to express my deep thanks to every one of you in 公司名称 for your hard work and for your contribution to our continued success.

3.3.3.3 Thank you for your kind attention and would appreciate if you could let me have a

reference letter before I leave. 

3．4 感谢信

3.4.1 第一段：写作目的
3.4.1.1 It is a pleasure to write this letter because it gives me an opportunity to inform you how much I enjoyed your hospitality.
3.4.1.2 I’m writing to extend my heartfelt thanks to all the nurses and doctors in your hospital.
3.4.1.3 I feel deeply grateful to you and I really do not know how to thank you enough for your help.

承上启下：Your help is deeply rooted in my memory, though it passed many years.
         Your help will never fade from my memory, though it passed many years.

3.4.2 第二段：叙述经过
3.4.2.1
Last month, while I was on a business trip in Shenyang, I suffered from a bad cold and a fever, so I was sent to your hospital.
3.4.2.2 If it had not been for your assistance in giving me first aid, I fear the consequences might have been much more serious.

3.4.3 第三段：感谢
3.4.3.1 I must thank you again for your generous help.
3.4.3.2 My true gratitude is beyond the word’s descrīption.
3.4.3.3 I feel obliged to thank you once more.